Support Services
To Dollar, the franchise owners are our customers. We proudly provide franchise owners with an impressive array of quality products and support services to help them successfully serve the rental customer.
Here are some of the support services we offer our franchise owners:
Operational
Advertising, Sales & Marketing
Image & Signage
Operational SupportThrough our Franchise Operations department, we provide a full range of support services including:
- Financial analysis with comparison to other franchise owners
- Field visits for operational check ups
- On-site training
- Automation support
- On-site start-up assistance
- Operations procedures and guidelines
- 1-800 help line
Advertising, Sales & Marketing Support
At Dollar, promoting the brand is a lot more than the creation of a clever jingle or ad. Every year, we spend millions of dollars worldwide to promote Dollar as a value-priced choice. In conjunction with our advertising spend, our numerous sales and marketing services help drive renters to the rental counters. These promotional services include:
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Radio commercials
TV commercials
Print ads
Coupons
Flyers
Airport displays
Direct mail pieces |
Yellow Page ads
Worldwide staff
Corporate accounts
Inside sales force
Outside sales force
Online small business accounts
Tour business |
Government sales
Travel agents
Airline partners
Hotel partners
Frequent renter program
Cross-marketing campaigns
Travelocity & Expedia partnerships |
Image and Signage Support
Facilities, graphics and service standards each carry a great deal of importance in the Dollar system. Our brand and its identity reinforce Dollar's position as the value leader in the car rental industry. Even though Dollar is a mix of corporate-owned and franchised locations, it is imperative that we maintain a consistent look and feel on the wide variety of rental centers around which our system is built. Enforcement of these high standards helps protect our good reputation and the value of the Dollar name.
Hear our executive management and franchisees testimonial regarding the support we offer our franchisees to ensure success from day one.
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